Reliant Pediatric Therapy Services, PC - Katy, Texas

Yaismar Catanaima

Estoy muy agradecida con el personal de Reliant por la atención y trabajo con mi hija fueron casi dos años con buenos resultados, muy amena la atención desde sus recepcionistas. En especial mi agradecimiento a la fisioterapeuta Gina una persona muy empática, paciente, querida con ética y profesionalidad en su trabajo, aplicó cada proceso con mi niña desde bebé hasta hacerla caminar.
Estuvo también en terapia ocupacional motivada, solo que como sugerencia me gustaría que los profesionales se enfocaran un poco más en el área de comportamiento, cosa que no trabajaron con eficiencia en mi hija.

KatieLynn Korenek

Paid nearly 1k out of pocket for nearly 2 months for my child to be seen by providers here... had to wait nearly 2 months for PT to finally start at which the only availability they had was not aligning with our quality of life/ schedule. I cancelled PT to which then they started an attendance policy and did not entiely explain it clearly... understand if you No show an appointment (even if its a family emergency/ situation, it is counted against you and you will be discharged from their care). If your schedule changes because your little one attends school, just know they expect you to bend to the providers schedules and will not tolerate any missed or cancelled appointments if they attempt to be accomodating for the scheduling (further detail: My daughter's school schedule was expected to be Wed-Fri.,we shifted her OT appts to Mon/Tues. Her school accdentally gave her spot to another student and she was now going Tues-Thurs. We could not attend school an hour and a half late every Tuesday and I have to work. After trying to find an alternative, the therapist offered to come in Thursday mornings earlier but she would only have a 40 minute session and end early enough for me to race her across town to school; they did not offer any other times for us, I pleaded to see if another time would work and was told no or shed go down to 1x a week. I said I guess we would try to make it work even though this was not sustainable, the therapist would also not arrive right on the dot (nothing against the DR., just explaining that there was clearly an area of error on both ends). Following this, one morning we stayed up super late after my daughter had been sick and missed a Thursday.. weeks later, we No showed after having a family emergency occur and were told she had a second no show and could miss anymore for fear of discharging her from care. I had to cancel one week of her appointments due to work travel and was told initially to schedule make-ups to keep-up with attendance but because of this, then the following business day, received a call that my child is being discharged from the care and let to figure it out on your own lol. They have unclear processes for NS and "cancellations"; We were scheduled for make-ups and told to show up on Friday's with litte regard if that could even work for our schedule and will count it against you if you do not show up/give notice that you can't. As someone who has a Masters of Science in Healthcare Administration, the way this office has conducted themselves, is highly unprofessional, with unclear processes and policies.

Also note our appointments were first thing in the morning so there was no staff or anyone answering the phones to take a call for call outs There's also not a nurse line or someone on call to call the night before to cancel.

Chi Ochi

My daughter has been with Reliant since last year. And it has been awesome. The team members are very nice. Scheduler Brittney goes above and beyond to make sure we have staff. It makes me happy that the Reliant Team as a whole cares about my daughter and her nursing and therapy needs.

Alexis Lozada

My daughter has been apart of the Reliant family for almost five years . We have been around since the beginning and we are truly grateful for the staff at reliant . Specifically our scheduler Brittney always makes sure she is available for questions and prompt in responses. It brings peace of mind to our family knowing someone is in our corner when it comes to our daughters nursing and therapy needs.

Ana Finocchi

My daughter is receiving therapy through Reliant since November 2021 and we are really happy. Her three therapists are very nice and she has grown to love them. We did had to wait some time for OT and SP since they didn’t have any therapists available for a while, but they were always upfront and available for my inquiries. The place is really nice and clean and everyone I met so far has been really nice. I would definitely recommend the place and the people working there.

Mariana Caballero

My son has been receiving OT/PT for a year now and has recently started speech therapy a few months ago I will say we have seen a great change in him he has reached some of his milestones & is continuing to improve. The staff & therapist are all patient & nice here. You can just feel the love flowing through this place they truly are good at what they do.
Thank you Delaney,Julia,Gina,Markea & everyone who works here you guys are the best.

Jayla Spencer

My son has been coming here for 5 months now. His therapist is Mariah & she’s amazing. He’s made so much progress with his communication at home. He's also really fearful with new adults & typically has a hard time adjusting, but they clicked almost instantly & he’s so excited to see her every week. From the moment we arrive in the parking lot, he’s rushing me to get him inside. That makes me happier than even the progress they make together. I am very grateful for all the patience & work she puts in with him. (Shoutout to her student as well.) Thanks reliant for always being accommodating.

Jacob Curtier

My family used Reliant for in home nursing for our daughter. At first, I was nervous about the process, but Donica, Lauren & Brittany made everything feel right.
The staff at Reliant is also amazing! I always had wonderful communication between everyone. All the staff genuinely cared about our family, and my daughter, and that is priceless. If you are considering having an in home nurse, please try Reliant! We are forever grateful for all they did for our family. It's truly rare to find people who really care, and Reliant really does.